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Service Philosophy

Service Philosophy

At Business Complete Solutions, the customer comes first. As part of our Customer Care program, we work to learn our clients’ needs and customize our services to fit them. This has enabled both our own business and those of our customers to succeed. While our clients get the printing and IT solutions that their companies need, we get the continued business from satisfied customers.

BCS CARE Survey

By bringing your business to BCS, you’ll receive the benefits of our Customer Advantage Report Evaluation (CARE). Each time one of our technicians services your office’s equipment, we’ll give you a CARE survey to fill out and send back to us. This survey allows us to learn more about what your company needs and respond accordingly. In this way, we ensure that you get the most from our products and services.

Low Prices, High-Quality Products and Service

Success breeds success. Thanks to our high sales volume and the recognition we’ve received from manufacturers, we can get equipment at preferred prices. This allows us to sell high-quality products to customers for less. More savings for us means more savings for you.

BCS’s Customer Care doesn’t stop after the sale either. Our technicians will perform maintenance on your office equipment every 90 days. We schedule these visits even if you haven’t requested them. You can focus on your company’s day-to-day operations and know that your equipment will be ready when you need it.

To learn more about our service philosophy, contact BCS.

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